Solutions have just delivered an accredited conflict resolution train the trainer training course to educators at the Northern Ireland Ambulance Trust who have been our customer for over twenty years. Pre course e learning plus two days in the classroom they are now equipped to deliver ambulance sector specific conflict resolution training plus how to apply Aikido based non pain compliant disengagement skills. Feedback from participants being that the course content and training materials and Paul the trainer were “extremely effective” in assisting them to learn. On completion they now have access to comprehensive training materials including several filmed scenarios for staff to risk assess. Additionally access to a film library of disengagement skills. To reward their work, they now possess the QNUK Level 2 award in conflict resolution which is on the regulated qualifications framework. For more details visit www.solutionstraining.c.uk