The picture shows ambulance trainers from South East Coast Ambulance Trust on completion of the Q.N.U.K. accredited two day trainer programme on managing workplace violence. It is a sad fact of life that ambulance staff are exposed to incidents of rude, threatening, abusive or even physical violence when going about their work.
The course will enable them to train their staff in key skills of assessing people and situations, defusing as appropriate or knowing when to leave thereby reducing risks to them and when safe to do so resolving any conflict in a win – win framework2.
Solutions Training and Advisory offer both accredited instructor led train the trainer courses for moving and handling of loads and people as well as e-learning options. Our customers are amongst some of the most demanding including 999 services. They trust us so should you to meet your training needs.