Terms and conditions

The payment of the fee entitles the user to have access to the advanced stroke life support course for a period of 12 weeks, If the course is not completed for reasons other than a failure on behalf of the company to make the course available for at least 10 of the 12 weeks the software will be deactivated. The user will, if having not commenced the course receive via e mail reminders four, eight and eleven weeks post purchase. The company will not accept any liability for loss in in way associated with the completion of this course. The learner may print off the contents of the course screens for their own use and reference only. The materials may not be further copied or reproduced in any format for any other purpose whatsoever. If the learner has any queries in respect of the application of the content then they are advised to seek the assistance of a suitably qualified clinician. On completion of the course and successful completion of all of the assessments a certificate will be automatically produced in the name of the person exactly as entered at the time of purchase. In the event of an error being made on behalf of the purchaser a further certificate can be purchased at a cost of £10.00 upon application to the company. The company undertakes to provide the software in good working order and advises the purchaser that the following has been rigorously tested in accordance with the technical specification as specified here:

Windows Desktop/Laptop ( cannot be run from Tablets or Ipads/Mobiles)
Java JRE between 1.6.0.03 and 1.6.0.35 . Latest Java 1.7 is not yet supported.
Stop automatic Java Updates
Internet Explorer 8 or above
Flash version 10.3 or above
Shockwave v11.6
JavaScript Enabled
Popups Enabled
Cookies Enabled
Screen Resolution 1280×1024 or above
Minimum Internet speed required is 1Mbps for displaying quality videos.

Before purchasing you may want to check your download speed by clicking on this link to ensure you meet the requirements as the company will not accept liability for any failings due to inadequate download.

In the event of you not being able to address a problem after following guidance on the F.A.Q. page support is available to you either from within your organisation, or if you have purchased via the web click on support@solutionstraining.co.uk

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