Solutions Training - Providing the UK's largest range of 'professionally accredited' health and safety learning programsSolutions Training - Providing the UK's largest range of 'professionally accredited' health and safety learning programs
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CONFLICT MANAGEMENT
MANUAL HANDLING
MOVING & HANDLING PEOPLE
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FIRST AID
SPECIAL NEEDS TRANSPORT
Solutions Training - Providing the UK's largest range of 'professionally accredited' health and safety learning programs
The Solutions Training Difference

WHAT DO OUR DELEGATES SAY...

PMP TrainThe Trainer

“Kept it simple and appropriate to our working environment. Very valuable course , I wish I had done it 12 years ago”

Verity Snook, Education & Development Paramedic, Surrey Ambulance

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needs

WHAT DO OUR DELEGATES SAY...

½ day FirstAid

“Showed us exactly what to do before each practical and talked us through everything clearly giving us examples that would be helpful in our work situations”

Katie Wilson, Manager, Body Shop

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WHAT DO OUR DELEGATES SAY...

“The programme was extremely useful, as it highlighted the important issues when dealing with customers in often volatile situations. It illustrated the need for us all to self reflect and understand how our own patterns of behaviour can influence the outcome of a situation”

Reena Lotay, Customer Experience Manager, National Express

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SECTOR: EMERGENCY SERVICES

“Personal Safety Skills Trainer Training” REF VA/ASTTT3
COURSE CATEGORY CONFLICT / VIOLENCE AT WORK
SECTOR AMBULANCE SERVICES
COURSE TITLE

"Personal Safety Skills Trainer Training" REF VA/ASTTT3

WHO SHOULD ATTEND
Training Staff in the Ambulance service who want to learn best practice in handling conflict / violence at work as at 2007.

COURSE AIMS

  • To enable the employer to comply with NHS statutory need to provide conflict training for staff
  • To reduce the risk of physical and psychological harm to staff when dealing with aggressive or violent people
  • To avoid prosecution and litigation

COURSE BENEFIT
This conflict resolution/violence and aggression course has been designed by a team of conflict management specialists all with extensive experience of the NHS Ambulance Service. The core aim is to create a more confident instructor able to assess personal risks and act accordingly when in a conflict situation.


COURSE CATEGORY CONFLICT / VIOLENCE AT WORK
SECTOR AMBULANCE SERVICES
COURSE TITLE

"Personal Safety/Conflict Training" REF VA/ASDT1

WHO SHOULD ATTEND

Ambulance staff who want to learn best practice in handling conflict / violence at work as at 2007.

COURSE AIMS

    • To enable the employer to comply with NHS statutory need to provide conflict training for staff
    • To reduce the risk of physical and psychological harm to staff when dealing with aggressive or violent people
    • To avoid prosecution and litigation.

COURSE BENEFIT
This course has been designed by a team of experts all with NHS experience with the core aim of creating a more confident employee able to assess personal risks and act accordingly when in a conflict situation.

 
   

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Solutions Training & Advisory Ltd - The Courtyard, 95 Hersham Road, Walton-on-Thames, Surrey KT12 1RN