COURSE DETAILS

Course Details

Course Aims

• To enable staff to provide appropriate emergency assistance to clients with a specific range of health needs
• To increase the confidence and safety of staff when dealing with situations involving challenging behaviour

This course has been designed with the core aim of creating a more confident and more motivated, professionally qualified driver / escort.

Course Introduction

This course has been designed to ensure each member of your transport team is delivering up to date care and management so that, risks are reduced, to both employees and passengers.

The course centres on equipping staff with the extended knowledge and skills to improve their care and management of those passengers with more complex needs during transportation. This is achieved by empowering staff to understand the causes and effects of challenging behaviour, learning how to move and handle passengers with more complex needs and provide first aid skills to deal with more complex medical conditions such as administering oxygen, using suction equipment to clear an airway or managing people who have fits.

This course stimulates an ideal climate to develop positive attitudes, practices and motivation which is essential to improving staff confidence and performance in this higher risk area.

This programme was originally designed whilst Solutions ran a local authority transport service between 1998 and 2000 and has been developed since with the input of many transport providers and the ambulance service. It complements our foundation skills training (uniquely accredited by EDEXCEL for a BTEC short course award.

What delegates will learn

• How to recognise when clients with a specified range of health needs require emergency assistance and respond accordingly to ensure their needs are met appropriately
• To demonstrate (under simulated conditions) the administration of oxygen, oral/pharyngeal suction, inhalers, medication via an epi pen, buccal and rectal medication for epilepsy, all in accordance with standards approved by the UK Ambulance Service Basic Training Manual
• How to recognise how personal communication styles affect relationships with other people
• How to recognise potential and actual situations where there is a risk of violence or aggression or challenging behaviour and take appropriate action to avoid, diffuse the situation

Course Objectives:

At the end of the course participants will be equipped to:

• Understand the causes and effects of client’s disabilities and learn how to respond accordingly meeting their needs are met with dignity
• Demonstrate how to apply personal risk assessment to a range of client handling situations
• Apply extended first aid skills for a range of special conditions

Assessment process

This will be overall and continuous, against the course objectives and completion of a multiple choice paper.

Certification / Accreditation:

On successful completion of this programme participants will receive a Solutions certificate of competence.

Special requirements of course participants:

Must have attended basic training in moving and handling and first aid.

Course Trainers:

Solutions trainers come from ambulance, nursing and transport backgrounds. The team have all been involved in the management of either local authority or ambulance service transport, have adult teaching/ training qualifications and are qualified to deliver this foundation course and the extended skills programmes.